Frequently Asked Questions
I am having an emergency but am scared about what the Emergency Room will cost!
Please call 9-1-1 or head straight to your local Emergency Department. We do not do Emergency care at the clinic. Many hospitals have charity care programs you can apply for once you receive your bill.
How do I know if I or my child qualifies to become a patient?
Please visit our Patient Eligibility page to look at our requirements. Walk in to the clinic any time during clinic hours for an eligibility screening.
How do I make an appointment?
Please call the number that best matches your area. Make sure to leave a voicemail with your name, phone number, date of birth, and what your need is. If you do not pick up when we return your call you will need to leave another message. We receive hundreds of calls a day and do our best to return all calls promptly.
East County: (703) 496-9405
West County/Manassas/Manassas Park: (703) 496-9815
Spanish Language Line: (703) 499-9191
You may also walk in to make an appointment but may have to wait if our care coordinators are translating.
What days are you open?
We are open Monday through Thursday. We do not see patients or return calls on Fridays or the weekends. Please see Our Hours for more information.
I am pregnant, can you help me?
We do not have any OB or pregnancy services at the clinic and are unable to see pregnant patients. For care please contact the Greater Prince William Community Health Center, or Mother of Mercy and if eligible try applying for Medicaid at the Department of Social Services
I or my child needs immunizations/TB testing, can we get it there?
We only provide the flu shot. If you need immunizations or TB testing you must visit your local health department.
I think I have an STI, where can I get tested?
STI testing and treatment is done through the Prince William Area Health District. Please call your local office to make an appointment:
I need a Preceptorship, can I do it with you at the PWAFC?
We only have student programs at the LPN and RN level through pre-contracted schools. We do not have any preceptorships at the provider level. If you are looking for a preceptorship we recommend contacting the Greater Prince William Community Health Center, Sentara Healthcare or Novant|UVA Hospital. Enquiries will not be returned.